Cancellation policy
You have the right to withdraw from this contract within fourteen days without giving any reason. The withdrawal period shall be fourteen days from the day on which you or a third party other than the carrier designated by you takes possession of the goods. To exercise your right of withdrawal, you must inform us: Fusion Skin GmbH, Röntgenstraße 30, 72108 Rottenburg am Neckar, Germany, Email: info@fusionskin.de, of your decision to withdraw from this contract by means of an unambiguous declaration (e.g. a letter sent by post, fax, or email). You may use the attached withdrawal form for this purpose, but this is not mandatory. You can also electronically complete and submit the withdrawal form or another unambiguous declaration on our website (http://www.subaru-genuine-parts.de). If you make use of this option, we will immediately send you confirmation of receipt of such a cancellation (e.g. by email). To meet the cancellation deadline, it is sufficient that you send the notification of your exercise of the right of cancellation before the expiry of the cancellation period. Consequences of cancellation If you cancel this contract, we will refund all payments we have received from you, including delivery costs (with the exception of additional costs resulting from your choice of a type of delivery other than the cheapest standard delivery offered by us), immediately and at the latest within fourteen days from the day on which we received notification of your cancellation of this contract. For this refund, we will use the same means of payment that you used for the original transaction, unless something else was expressly agreed with you; under no circumstances will you be charged any fees for this refund. We may refuse repayment until we have received the goods back or until you have provided proof that you have returned the goods, whichever is the earlier. You must return or hand over the goods to us promptly and in any event no later than fourteen days from the date on which you notify us that you have cancelled this contract. This deadline is met if you send the goods before the expiry of the fourteen-day period. You will bear the direct cost of returning the goods. You only have to pay for any loss of value of the goods if this loss of value is due to handling of the goods which is not necessary to check their quality, properties and functioning.
Refunds for returned goods: - Goods unopened with original packaging: 100% refund of the purchase price - Goods opened with missing original packaging: 80% refund of the purchase price - Goods damaged or defective: 0% refund of the purchase price Exclusion of the right of withdrawal The right of withdrawal does not apply to contracts for the delivery of goods that are not prefabricated and for whose production an individual selection or determination by the consumer is decisive or which are clearly tailored to the personal needs of the consumer, for the delivery of goods if, after delivery, these have been inseparably mixed with other goods due to their nature, for the delivery of goods that have been ordered and manufactured directly for the customer's request Your Fusionskin Team